Issue Reporting

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Issue Reporting

Postby Warren » Thu Sep 18, 2008 11:55 am

I see that a "Bug Reports" forum section has been added:
Image

I think it would be best to keep all issue reports in one location. Google Code is a preferable location in my opinion.

We have this forum link to the Google Code site:
Image

Google Code has many more features and is well organized and is easy to use.
We currently have two bug/issue reporting locations and this should be simplified to one.

I think we should get rid of the "Bug Reports" forum section and stick to Google Code (The "Issue Reporting" forum link from the second image ^^).

Post what you think.
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Postby Don » Thu Sep 18, 2008 2:22 pm

Although I agree the Google Code place is very good I fear many people won't take the time to use it.(like me last night) ;)
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Postby Warren » Thu Sep 18, 2008 2:33 pm

OK, well we have a decision to make. I think it is best that we have only 1 issue center in the end though.
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Postby disconnect » Thu Sep 18, 2008 3:13 pm

I totally agree about only having one location for bug reports!

If you guys check the google site as much as the forums, I don't see a problem using it. It makes each bug a lot more clear to see. Far more organized than a thread full of posts. People should be willing to do whatever is easier and more efficient on the coders. Your time is better spent fixing bugs, not trying to find them in forums. :)
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Postby Warren » Thu Sep 18, 2008 3:42 pm

I think that we could make all issue reporting done on the site and have 3 forums for and "Report an Issue" "In Progress Issues" "Fixed Issues". "Report an Issue" would be the only one that a general user could post in, and moderators wold move things around.

I could make an issue form that people fill out and it would make a post for them.
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Postby Don » Thu Sep 18, 2008 4:20 pm

Here's my thought. Since we now have a whole forum dedicated to GunGame 5 why not use it as much as possible? With only the one area at Mattie's it made sense to use Google but we've got a whole server just waiting to be used here. If there was some tracking software we wanted to install it would be quite simple here. I'm thinking Elog. We use that at Boeing to track problems. Very powerful software that's free.
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Postby Warren » Thu Sep 18, 2008 4:50 pm

Try creating a new topic in the "Bug Reports" forum section. It is a work in progress and I have just started on it, but as you can see it will be very nice when it is complete. :D
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Postby Saul » Sun Sep 21, 2008 4:54 pm

Could you implement some sort of "Status" thing, like in the Google Code? Then it would be perfect :)
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Re:

Postby Warren » Sun Sep 21, 2008 7:02 pm

Saul wrote:Could you implement some sort of "Status" thing, like in the Google Code? Then it would be perfect :)

I don't think it would be too easy... we could always edit the subjects of all of the posts. I could make it so when they post their bug it is "[New] Warmup Issue", then you literally edit the subject. Of course we move them to the "Resolved Issues" forum once they are "[Resolved] ...".

Here are some people wondering the same thing: http://www.phpbb.com/community/viewtopi ... &p=2208825
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Postby Saul » Sun Sep 21, 2008 7:53 pm

How about the ability to sort them by their subject?

So subjects WITHOUT a tag are at the top, [STARTED] second and [AWAITING CONFIRMATION] third
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Postby Don » Sun Sep 21, 2008 8:00 pm

Please check this out. It might be much better than what we have using only phpbb3.
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Re: Issue Reporting

Postby RideGuy » Mon Sep 22, 2008 2:50 pm

I think just having the link to google code is the way to go.
Image

It's super easy to use, organized and easy to update.
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Postby Warren » Mon Sep 22, 2008 3:09 pm

Google code requires you to create a google account.

Imagine someone registering for this site, getting the confirmation e-mail, activating their account, then they go to report an issue, it says that you have to make another account and re-enter all of your info... :(

Making 2 accounts to report an issue seems a bit much. If the way things are set up now isn't easy enough for the devs to use, we can always install something on this site similar to google code's issue reporting (like Don suggested).
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Postby Don » Mon Sep 22, 2008 4:00 pm

I don't have any strong opinions on this subject. Whatever those who have to use the system decide is fine with me. I only mentioned the Elog app because we use it at my work and it's pretty sweet.
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Re: Issue Reporting

Postby RideGuy » Mon Sep 22, 2008 4:09 pm

I didn't even think of google account thing. I see your point. I think most people have a google account, and if they don't they should get one anyway. :p
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Postby Saul » Mon Sep 22, 2008 8:20 pm

Sc0pE, even if you do implement some software on the server for bug reporting, they would have to register on the forums and there also, so where is the advantages?
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Postby Warren » Mon Sep 22, 2008 8:35 pm

I honestly haven't looked at the one Don posted too thoroughly yet, but I am sure we can find an issue reporting system where no registration is required. We can use php to output the person's Username from the forums above their issue report , and only let them see the software if they are logged in to the site.
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Postby Saul » Tue Sep 23, 2008 4:45 pm

That would mean modifying the core of the program.
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Re:

Postby Don » Tue Sep 23, 2008 5:29 pm

Saul wrote:That would mean modifying the core of the program.

It's PHP not C. Not terribly difficult to do. And it wouldn't mean modifying the core. Sc0pE and I have done stuff like this on another site.
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Postby Artsemis » Tue Sep 23, 2008 6:31 pm

It could even be something as simple as a forum-independent html form that adds a "post" to the database that gets pulled out automatically by the forums.
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