Issue Reporting

[Warren]

I see that a "Bug Reports" forum section has been added:


I think it would be best to keep all issue reports in one location. Google Code is a preferable location in my opinion.

We have this forum link to the Google Code site:


Google Code has many more features and is well organized and is easy to use.
We currently have two bug/issue reporting locations and this should be simplified to one.

I think we should get rid of the "Bug Reports" forum section and stick to Google Code (The "Issue Reporting" forum link from the second image ^^).

Post what you think.

[Don]

Although I agree the Google Code place is very good I fear many people won't take the time to use it.(like me last night)

[Warren]

OK, well we have a decision to make. I think it is best that we have only 1 issue center in the end though.

[disconnect]

I totally agree about only having one location for bug reports!

If you guys check the google site as much as the forums, I don't see a problem using it. It makes each bug a lot more clear to see. Far more organized than a thread full of posts. People should be willing to do whatever is easier and more efficient on the coders. Your time is better spent fixing bugs, not trying to find them in forums.

[Warren]

I think that we could make all issue reporting done on the site and have 3 forums for and "Report an Issue" "In Progress Issues" "Fixed Issues". "Report an Issue" would be the only one that a general user could post in, and moderators wold move things around.

I could make an issue form that people fill out and it would make a post for them.

[Don]

Here's my thought. Since we now have a whole forum dedicated to GunGame 5 why not use it as much as possible? With only the one area at Mattie's it made sense to use Google but we've got a whole server just waiting to be used here. If there was some tracking software we wanted to install it would be quite simple here. I'm thinking Elog. We use that at Boeing to track problems. Very powerful software that's free.

[Warren]

Try creating a new topic in the "Bug Reports" forum section. It is a work in progress and I have just started on it, but as you can see it will be very nice when it is complete.

[Saul]

Could you implement some sort of "Status" thing, like in the Google Code? Then it would be perfect

[Warren]

Could you implement some sort of "Status" thing, like in the Google Code? Then it would be perfect

I don't think it would be too easy... we could always edit the subjects of all of the posts. I could make it so when they post their bug it is "[New] Warmup Issue", then you literally edit the subject. Of course we move them to the "Resolved Issues" forum once they are "[Resolved] ...".

Here are some people wondering the same thing: http://www.phpbb.com/community/viewtopi ... &p=2208825

[Saul]

How about the ability to sort them by their subject?

So subjects WITHOUT a tag are at the top, [STARTED] second and [AWAITING CONFIRMATION] third

[Don]

Please check this out. It might be much better than what we have using only phpbb3.

[RideGuy]

I think just having the link to google code is the way to go.


It's super easy to use, organized and easy to update.

[Warren]

Google code requires you to create a google account.

Imagine someone registering for this site, getting the confirmation e-mail, activating their account, then they go to report an issue, it says that you have to make another account and re-enter all of your info...

Making 2 accounts to report an issue seems a bit much. If the way things are set up now isn't easy enough for the devs to use, we can always install something on this site similar to google code's issue reporting (like Don suggested).

[Don]

I don't have any strong opinions on this subject. Whatever those who have to use the system decide is fine with me. I only mentioned the Elog app because we use it at my work and it's pretty sweet.

[RideGuy]

I didn't even think of google account thing. I see your point. I think most people have a google account, and if they don't they should get one anyway. :p

[Saul]

Sc0pE, even if you do implement some software on the server for bug reporting, they would have to register on the forums and there also, so where is the advantages?

[Warren]

I honestly haven't looked at the one Don posted too thoroughly yet, but I am sure we can find an issue reporting system where no registration is required. We can use php to output the person's Username from the forums above their issue report , and only let them see the software if they are logged in to the site.

[Saul]

That would mean modifying the core of the program.

[Don]

That would mean modifying the core of the program.

It's PHP not C. Not terribly difficult to do. And it wouldn't mean modifying the core. Sc0pE and I have done stuff like this on another site.

[Artsemis]

It could even be something as simple as a forum-independent html form that adds a "post" to the database that gets pulled out automatically by the forums.